🐾 Frequently Asked Questions
😸 When do you restock?
We try to restock as often as a cat demands attention – which is a lot! Usually once a month-ish. We’re constantly expanding our inventory to keep up with all you dedicated cat parents. Be sure to follow us on social media or join our newsletter for the latest restock alerts.
📏 What size should I get?
All of our apparel is unisex, perfect for cozy cat cuddles. If you like a baggier, lounge-around-with-your-cat vibe, stick with your usual size. If you prefer a more fitted look, consider sizing down.
🌎 Do you ship internationally?
Yes! We ship worldwide because cats don’t believe in borders. Just keep in mind that international orders might come with extra customs fees, which we, unfortunately, can’t cover (blame the humans in customs, not us).
🚚 When will my order ship?
We usually ship within 2-3 business days, but if you catch us during a big restock or sale, it might take 6-7 business days to get your goodies packed and on their way.
🔍 How can I track my order?
Once your order ships, you’ll get a tracking email with all the juicy details. Just remember – even cats need a few days to get moving, so it might take a bit for the tracking info to update.
📝 Can I change something about my order or cancel it?
Once your order is placed, it’s locked in like a cat’s stubbornness. That means no changes to sizes, colors, or addresses – so double-check before you hit that buy button!
📦 What if my order gets returned because of an incorrect address?
If your package bounces back to us because of an incorrect address, don’t worry – we’ll issue you a gift card for the order amount, minus the shipping fee, so you can try again.
📬 What’s your return and exchange policy?
We currently don’t accept returns or exchanges due to limited inventory. However, if there’s a problem with your order, please email us at support@meolover.com within 10 days of delivery, and we’ll do our best to make it right.
😻 Can I send you cute cat pics?
Absolutely! We love seeing your fur babies. Tag us on Instagram or send us an email – we might just feature your kitty on our page!
Have a question that’s not on this list?
Drop us a message, and we’ll get back to you as quickly as a cat chasing a laser pointer.
Thanks for supporting MeoLover – stay pawsitive, stay fluffy, and happy shopping!